Cookie & Security Policy

This document combines two related topics: how Mizusun Pvt. Ltd. ("Mizusun", "HydroPulse", "we", "us", "our") uses cookies and similar technologies on hydropulseindia.com (the "Website"), and the security measures we take to protect your data and transactions. It should be read together with our Privacy Policy and Terms & Conditions.

Part A — Cookie Policy

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or phone) when you visit a website. They help the site function, remember your preferences, and understand how visitors use it. We also use similar technologies such as pixels, tags, and local storage, which we refer to collectively as "cookies" in this Policy.

2. Why We Use Cookies

We use cookies to:

• Make the Website work correctly and securely;
• Remember your preferences and items in your cart;
• Enable secure checkout and payment through Razorpay;
• Understand how visitors use the Website so we can improve it;
• Measure the effectiveness of our content and (with consent) advertising.

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

Essential for the Website to function — including security, page navigation, cart functionality, and completing a purchase. These cannot be switched off in our systems and do not require consent.

3.2 Functional Cookies

Remember choices you make (such as region, language, or preferences) to provide a more personalised experience.

3.3 Analytics / Performance Cookies

Help us understand how visitors interact with the Website — which pages are visited, how long, and any errors encountered. This data is typically aggregated and used to improve performance and content (e.g., via analytics tools).

3.4 Marketing / Advertising Cookies (Consent-Based)

Used, where you consent, to deliver relevant offers and measure campaign effectiveness. These may be set by us or by third-party advertising partners.

Note: The specific cookies in use depend on the third-party tools active on the Website at any time (for example, analytics or social/marketing tools). A live list can be provided via the cookie consent banner.

4. Third-Party Cookies

Some cookies are set by third-party services we use, such as:

• Razorpay — for secure payment processing and fraud prevention;
• Analytics providers — to measure site usage;
• Social media / advertising platforms — where applicable, for engagement and marketing.

These third parties have their own privacy and cookie policies, which govern their use of data.

5. Your Cookie Choices

When you first visit the Website, you may be presented with a cookie consent banner allowing you to accept or reject non-essential cookies. You can change your preferences at any time.

You can also control cookies through your browser settings — to block, delete, or be notified about cookies. Helpful links:

• Google Chrome: Settings → Privacy and security → Cookies
• Safari: Preferences → Privacy
• Firefox: Settings → Privacy & Security
• Edge: Settings → Cookies and site permissions

Please note that disabling strictly necessary cookies may prevent parts of the Website (such as checkout) from working properly.

6. Consent & Legal Basis

Strictly necessary cookies are used on the basis of legitimate operation of the Website. Non-essential cookies (analytics and marketing) are used only with your consent, which you may withdraw at any time. This approach is consistent with the Digital Personal Data Protection Act, 2023, the IT Act, 2000, and good global practice (including GDPR-style consent for any visitors from outside India).

Part B — Security Policy

7. Our Commitment to Security

We take the security of your personal data and transactions seriously and implement reasonable security practices and procedures as required under the IT Act, 2000, the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the DPDP Act, 2023.

8. How We Protect Your Data

• Encryption in transit: The Website uses HTTPS/TLS encryption to protect data exchanged between your browser and our servers.
• Secure payments: All payments are processed by Razorpay, a PCI-DSS-compliant gateway. We do not store your full card number, CVV, UPI PIN, or net-banking credentials on our servers.
• Access controls: Personal data is accessible only to authorised personnel on a need-to-know basis, with role-based restrictions.
• Secure infrastructure: We use reputable hosting and database services with industry-standard protections.
• Monitoring & maintenance: We monitor for vulnerabilities and apply updates and patches to keep systems secure.
• Data minimisation: We collect only the data we need and retain it only as long as necessary.

9. Payment Security

• Card and banking details are entered directly within Razorpay's secure environment, not stored by us.
• We use server-side order creation and payment-signature verification to confirm legitimate transactions and prevent tampering.
• We monitor for fraudulent or suspicious transactions and may decline or investigate them.

10. Your Role in Staying Secure

Security is a shared responsibility. We recommend that you:

• Keep your device, browser, and antivirus software up to date;
• Use a strong, unique password if you create an account;
• Never share OTPs, payment PINs, or passwords with anyone — we will never ask for them;
• Be cautious of phishing emails or messages pretending to be from HydroPulse. Verify communications via our official channels (info@mizusun.com / +91 9090991090);
• Log out after using shared or public devices.

We will never request your full card details, CVV, OTP, or passwords by phone, email, or message.

11. Data Breach Response

Despite our safeguards, no system is completely immune to risk. In the event of a security incident affecting personal data, we will:

• Act promptly to contain and remediate the incident;
• Assess the impact and affected individuals;
• Notify the Data Protection Board of India and affected users where required under the DPDP Act and applicable rules.

12. Third-Party Links & Services

The Website may link to or integrate third-party services. We are not responsible for the security or privacy practices of external sites. Please review their policies before sharing information with them.

13. Changes to This Policy

We may update this Cookie & Security Policy from time to time to reflect changes in technology, law, or our practices. The "Last Updated" date indicates the latest revision. Continued use of the Website constitutes acceptance of the updated Policy.

14. Contact Us

For questions about cookies, security, or to report a security concern:

Grievance Officer	Pravin Chipparge
Company	Mizusun Pvt. Ltd.
Email	info@mizusun.com
Phone / WhatsApp	+91 9090991090
Address	Plot no. 2038/B, Malgaon Savali Road, Malgaon, Sangli - 416410
Website	hydropulseindia.com